By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

This privacy policy applies to your use of the CocoaPay website located at cocoapay.com (hereafter known as CocoaPay), and CocoaPay applications on mobile platforms (Android, iOS, etc), but not does apply to any third party sites that may be linked to them, or any relationships you may have with the businesses listed on CocoaPay.

The terms "we", "us", and "CocoaPay" refer to cocoapay.com and the terms "you" and "your" refer to you, as a user of cocoapay.com. The term "personal information" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

By using CocoaPay, you agree to be bound by terms of this privacy policy. If you do not agree with these terms, do not use CocoaPay.


  1. Information we collect and how we use it


    We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.


  2. Account information


    If you create an account to take advantage of the full range of services offered on CocoaPay, we ask for and record personal information such as your name, email address and mobile number. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after sign up) and contact you on behalf of other users (such as other users who send you friend requests, personal messages, or other social collaboration based events). We use your mobile numbers to send you transaction alerts and sms alerts based on your preferences. CocoaPay assures that this information will not be made public or sold to any third party. We also store customer information of customers making payments through CocoaPay. However, only when customer chooses to share the information on the businesses powered with CocoaPay applications we share the information to respective businesses. However, CocoaPay is not liable for misuse of this information by the business or people related to the businesses to whom the information is shared by the customer. 


  4. Feedback


    If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.


  5. Activity


    We record information relating to your use of CocoaPay, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer CocoaPay and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of CocoaPay. However, You cannot be identified from this aggregate information.


  6. Cookies


    We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of CocoaPay may not work properly or at all. CocoaPay uses third party tools, who may collect anonymous information about your visits to CocoaPay using cookies, and interaction with CocoaPay products and services. Such third parties may also use information about your visits to CocoaPay products and services and other web sites to target advertisements for CocoaPay's products and services. No Personally identifiable information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any personally identifying information about CocoaPay's users. CocoaPay users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies by browser to browser. Please refer to the help file of your browser to understand the process of deactivating Cookies on your browser.


  7. Enforcement


    We may use the information we collect in connection with your use of CocoaPay (including your personal information) in order to investigate, enforce, and apply our Terms and Conditions and Privacy Policy.


  8. Using Personal Data


    Personal data submitted on this website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website. We may use your personal information to:
    a) administer the website;
    b) improve your browsing experience by personalising the website;
    c) conduct quality assurance testing;
    d) facilitate creation of accounts;
    e) provide technical and customer support services;
    f) provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions;
    g) enable your use of the services available on the website;
    h) send statements and invoices to you, and collect payments from you;
    i) send you general (non-marketing) commercial communications;
    j) send you email notifications which you have specifically requested;
    k) send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you) by post or, where you have specifically agreed to this, by email or similar technology;
    l) provide third parties with statistical information about our users - but this information will not be used to identify any individual user;
    m) deal with enquiries and complaints made by or about you relating to the website.


  9. Transfer of information


    We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

    We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms and conditions and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.

    We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.


  10. International Data Transfers


    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

    If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.


  11. Links


    CocoaPay may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.


  12. Law firm partners


    Where you make a request for legal services, we may pass that request and all the information associated with that request to one or more of our law firm partners.

    Where we pass your personal data to one of our law firm partners, that law firm partner will be a data controller in respect of that data (in addition to us continuing to be a data controller in respect of that data).


  13. Controlling your personal data


    As a registered CocoaPay user, you can modify some of your personal information and your privacy preferences by accessing the "Account" section of this website.


  14. Security


    Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and merchants who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on CocoaPay, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

    You hereby acknowledge that CocoaPay is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


  15. Terms and modifications to this Privacy Policy


    We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of CocoaPay. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address.

    In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of CocoaPay following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.


  16. Dispute resolution


    If you believe that CocoaPay has not adhered to this Privacy Policy you may write to CocoaPay at the following address: e-mail: contact@cocoapay.com In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly. If you have any questions about this Privacy Policy, you can contact us using the contact information listed above.